Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
危险说明 Hazard
- The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
受影响产品
官方描述 Description
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
事故与伤害 Incidents / Injuries
- The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
官方补救措施 Remedy
- Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Options：Repair
消费者联系信息
Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.
相关企业
制造商：Pella Corporation, of Pella, Iowa
制造国家/地区：United States
零售商：Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.