Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards

危险说明 Hazard

• The bike's seat post assembly can break during use, posing fall and injury hazards to the user.

受影响产品

官方描述 Description

This recall involves Peloton Bikes with model number PL01. The Peloton Bike measures 4 ft. long x 2 ft. wide, and has an adjustable seat, handlebar, and screen, which tilts up and down to accommodate different heights. The Peloton name and the model number are displayed on the inside front fork, near the flywheel.

事故与伤害 Incidents / Injuries

• Peloton has received 35 reports of the seat post breaking and detaching from the bike during use, including 13 reports of injuries including a fractured wrist, lacerations and bruises due to falling from the bike.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed.

Options：Repair

消费者联系信息

Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET, 7 days a week or online at https://support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here or at www.onepeloton.com and click on Product Recalls at the bottom of the page for information on how to request the free seat post and instructions for installation.