Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)
危险说明 Hazard
- The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.
受影响产品
官方描述 Description
This recall involves PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver 'V' logo on the faceplate of the stem and the forward-facing mounting bolts.
事故与伤害 Incidents / Injuries
- The firm has received two reports of the recalled bicycle stems cracking in the U.S. No injuries have been reported in the United States.
官方补救措施 Remedy
- Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
Options:Replace
消费者联系信息
Shimano North America Bicycle at 800-423-2420 from 8 a.m. to 5 p.m. Monday through Friday PT, email at bikeservice@shimano.com or online at https://www.pro-bikegear.com/us/news/ or bike.shimano.com and click on 'Recalls' or 'News and updates' for more information.
相关企业
制造商:Shimano Europe B.V., of the Netherlands
制造国家/地区:Taiwan
进口商:Shimano North America Bicycle Inc., of Irvine, California
零售商:Bicycle stores nationwide and online at Backcountry.com from May 2020 through June 2022 for about $130.