GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)

危险说明 Hazard

• The electrical components in the solar energy shingles can malfunction, posing a fire hazard.

受影响产品

官方描述 Description

This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.

事故与伤害 Incidents / Injuries

• The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.

官方补救措施 Remedy

• GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.

Options：Repair

消费者联系信息

GAF Energy toll-free at 888-838-5567 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.gaf.energy/important-safety-message/ or https://www.gaf.energy/ and click on "Recall" for more information.

相关企业

制造商：GAF Energy LLC, of San Jose, California

制造国家/地区：United States

零售商：GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.