Cycle Force Recalls Adult Bike Helmets Due to Risk of Head Injury (Recall Alert)
危险说明 Hazard
- The recalled helmets do not comply with the positional stability requirement of the CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
受影响产品
官方描述 Description
This recall involves Ventura Safety Adult Bike Helmets in size Medium (M), fitting a head circumference of about 21¼ to 22¾ inches, with model numbers 731434, 731436, 733192 or 733194. The model numbers are located on a manufacturer sticker inside the helmets. The recalled helmets were sold in white carbon, neon yellow and white/pink and white/orange color combinations. The helmets have a removable black visor, black straps and a black buckle. Ventura is written on the front of the helmet visor and on the left and right sides of the helmet. A factory production sticker is also located inside the helmet with a product code beginning with S-166 followed by the month/year of production (from October 2017 through January 2023).
事故与伤害 Incidents / Injuries
- None reported
官方补救措施 Remedy
- Consumers should immediately stop using the recalled helmets and contact Cycle Force for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, complete the form at www.bikeaidonline.com/recall-ventura-sport-helmet, email photos of the helmet with the straps cut off to bikeaid@cyclefg.com to prove destruction, and then dispose of the recalled helmet. Cycle Force is contacting all purchasers directly.
Options:Refund
消费者联系信息
Cycle Force toll-free at 877-245-3243 from 9 a.m. to 4 p.m. CT Monday through Friday, by email at bikeaid@cyclefg.com or online at www.bikeaidonline.com/recall-ventura-sport-helmet or www.bikeaidonline.com and click on "RECALLS" at the top of the page for more information.