CPSC official recall · 25011

Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

召回日期:2024-10-17官方最后发布:2024-10-17适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.

受影响产品

Anker Power Banks
Units:About 2,100

官方描述 Description

This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.

事故与伤害 Incidents / Injuries

  • The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.

官方补救措施 Remedy

  • Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.

Options:Replace

消费者联系信息

Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.

相关企业

制造商:Anker Innovations Limited, of Hong Kong, China

制造国家/地区:China

零售商:Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.