CPSC official recall · 24309
BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
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危险说明 Hazard
- The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
受影响产品
BISSELL® Steam Shot™ Handheld Steam Cleaners
Units：About 3.2 million (In addition, about 355,000 were sold in Canada)
官方描述 Description
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
事故与伤害 Incidents / Injuries
- BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Options：Refund
消费者联系信息
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.