Box Components Recalls BMX Race Bicycle Stems Due to Fall Hazard

危险说明 Hazard

• The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.

受影响产品

官方描述 Description

This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body's sides. "Boxone" and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

事故与伤害 Incidents / Injuries

• The firm has received one report of a stem faceplate's cracking. No injuries have been reported.

官方补救措施 Remedy

• Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.

Options：Refund · Replace

消费者联系信息

Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at orders@boxcomponents.com; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.