CPSC official recall · 24321

DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com

召回日期:2024-07-25官方最后发布:2024-07-25适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.

受影响产品

Hover-1 Dynamo E-scooters
Units:About 4,200

官方描述 Description

This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.

事故与伤害 Incidents / Injuries

  • DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.

官方补救措施 Remedy

  • Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.

Options:Refund

消费者联系信息

DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.