CPSC official recall · 25026

Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard

召回日期：2024-10-31官方最后发布：2024-10-31适用地区：美国

重要：以下安全事实保留 CPSC 官方英文原文，避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.

受影响产品

Humane Charge Case Accessory for Ai Pin

Units：About 10,500

官方描述 Description

This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.

事故与伤害 Incidents / Injuries

The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.

官方补救措施 Remedy

Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.

Options：Refund · Replace

消费者联系信息

Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@humane.com, or online at https://humane.com/ccrecall or at https://humane.com/aipin and click "Charge Case Recall" at the bottom of the page.