CPSC official recall · 24125

IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards

召回日期:2024-02-22官方最后发布:2024-02-22适用地区:美国
重要:以下安全事实保留 CPSC 官方英文原文,避免翻译改变含义。请通过右侧官方公告确认行动要求。

危险说明 Hazard

  • The USB charger's cable can become damaged or break over time, posing burn and electric shock hazards.

受影响产品

ÅSKSTORM 40W USB Chargers
Units:About 22,600 (In addition, about 10,250 were sold in Canada)

官方描述 Description

This recall involves IKEA ÅSKSTORM 40W USB Chargers. The product consists of a charger and a detachable power cord with a C7 connector and a plug. Model number ICPSW5-40-1 is printed on the label on the back side of the gray USB charger.

事故与伤害 Incidents / Injuries

  • IKEA has received 17 incident reports globally, including five reports of burns and four reports of electric shock. No incidents or injuries have been reported in the U.S.

官方补救措施 Remedy

  • Consumers should immediately stop using the recalled chargers and return the charger to any IKEA store for a full refund; or, if you are unable to return it to a store, contact IKEA for instructions on how to dispose of the ÅSKSTORM 40W USB Chargers to receive a full refund. Proof of purchase (receipt) is not required to receive a full refund.

Options:Refund

消费者联系信息

IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at www.ikea.com/us/en/customer-service/product-support/recalls/ or www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.