Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard

危险说明 Hazard

• The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.

受影响产品

官方描述 Description

This recall involves certain units of the 2023 Slide & Seek Ball Runs, which are wooden toys with a plastic ball ramp that is included in Lovevery's Babbler Play Kits for children aged 13 to 15 months. The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob.

事故与伤害 Incidents / Injuries

• Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment. No injuries have been reported.

官方补救措施 Remedy

• Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm's website, removing and marking the affected door with a specific case number (which will be emailed to known purchasers), uploading a photo of their marked door to www.recallrtr.com/ballrun, and affirming to Lovevery that the door will be disposed of in the trash. Lovevery is contacting all known purchasers directly.

Options：Replace

消费者联系信息

Lovevery online at www.recallrtr.com/ballrun or www.lovevery.com/pages/product-recalls, call toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday, email at ballrun@lovevery.com, and at lovevery.com and click on "Product Recalls" at the bottom of the page for more information.