Yoto Recalls Yoto Mini Speakers for Children Due to Burn and Fire Hazards
危险说明 Hazard
- The speaker's lithium-ion battery can overheat and catch fire, posing burn and fire hazards to consumers.
受影响产品
官方描述 Description
This recall involves the Yoto Mini, a portable connected screen-free speaker intended for children ages three to twelve. The Yoto Mini is operated by use of Yoto cards and is designed to play audiobooks, music, radio, and podcasts. The speakers are pale gray with orange tactile controls and a pixel display. The model name Yoto Mini, SKU PRPLXX00860, and serial number are located on the base of the product. The recalled Yoto Mini was sold with a charging cable included, but no adaptor or charger.
事故与伤害 Incidents / Injuries
- Yoto has received six reports from U.S. consumers and one from a UK consumer of the speaker overheating or melting. No injuries have been reported.
官方补救措施 Remedy
- Consumers should immediately stop using the recalled speakers, take them away from children, and contact Yoto to receive a free replacement smart charging cable. Consumers can send a photograph of the old cable cut through the middle to receive a new replacement cord.
Options:Repair
消费者联系信息
Yoto Ltd. at 844-370-0426 from 9 a.m. to 5 p.m. CT, Monday through Friday, by email at minihelp@yotoplay.com, or online at https://yotoplay.com/recall or go to https://us.yotoplay.com/ and click on "RECALL INFORMATION" at the top of the page for more information.