Canyon Bicycles USA Recalls Speedmax CF Triathlon Bicycles Due to Fall and Injury Hazards
危险说明 Hazard
- The aerostem fork steerer tube on the recalled bicycles can crack or break, posing fall and injury hazard.
受影响产品
官方描述 Description
This recall involves all Canyon Speedmax CF triathlon bicycle models R073 and R41 with V21 aerostems. The carbon fiber bikes were sold in black/red, black/blue, gray/orange, and red and black. "Canyon" is printed on the downtube. "Speedmax" is printed on the top tube. "V21" is printed on the left side of the stem. The model number can be found on a sticker at the top of the seat tube, just below the saddle.
事故与伤害 Incidents / Injuries
- None reported
官方补救措施 Remedy
- Consumers should immediately stop using the recalled bicycles and contact a Canyon Authorized Service Partner to schedule a free repair. The repair will include removal and inspection of the fork steerer tube, a fork replacement, if needed, and preventative reinforcement of the clamping area of the fork steerer tube. Canyon is contacting all known purchasers directly.
Options：Repair
消费者联系信息
Canyon Bicycles USA toll-free at 833-226-9661 from 6 a.m. to 5 p.m. PT Monday through Friday, via chat at www.canyon.com/en-us/contact/, or online at https://www.canyon.com/en-us/customer-service/repair-spares-warranty/speedmax-cf.html or https://www.canyon.com/en-us/ and click on "Speedmax Recall" at the bottom of the page for more information.