DT Swiss Recalls Carbon Wheels Due to Crash Hazard
危险说明 Hazard
- A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.
受影响产品
官方描述 Description
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.
事故与伤害 Incidents / Injuries
- The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.
官方补救措施 Remedy
- Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.
Options:Replace
消费者联系信息
DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.
相关企业
制造商:DT Swiss, of Grand Junction, Colorado
制造国家/地区:United States;Poland;Taiwan
零售商:Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1,000 and $1,880.