Sanven Technology Recalls Vevor Handrails Due to Injury Hazard

危险说明 Hazard

• The handrails' welding can break while a consumer is holding onto the handrail when stepping down a flight of stairs, posing an injury hazard.

受影响产品

官方描述 Description

This recall involves Vevor's wrought iron single post handrails for one or two step stairs. The handrails were sold in black (model numbers TFBGWXLZHS1JGNHKIV0 and LTFSSHSDDZJSFS001V0), white (model number LTFSBSDDZJSFS0001V0) and silver (model numbers LTFS2BBXGMLFS0001V0, LTFS1BBXGMLFS0001V0 and LTFSBSHXDDZJSFS01V0). "Vevor" is printed on a label located near the bottom of the handrail and the model number is on the label of the product's packaging.

事故与伤害 Incidents / Injuries

• Vevor has received five reports of the handrails breaking, resulting in injuries, including one head injury.

官方补救措施 Remedy

• Consumers should stop using the recalled handrails immediately and contact Vevor for a full refund. Vevor will provide pre-paid shipping labels for the consumers to return the handrails. Alternatively, consumers can provide photographic evidence of disposal or destruction of the product to recalling@vevor.com. Vevor is contacting all known purchasers directly.

Options：Refund

消费者联系信息

Sanven Technology toll-free at 855-599-6320 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recalling@vevor.com, or online at https://www.vevor.com/pages/vevor-single-post-handrail or at www.vevor.com and click on Product Recall for more information.