32 Degrees Recalls Heated Socks Due to Burn Hazard

危险说明 Hazard

• When worn during high-intensity activities that generate a combination of heat, excessive friction, moisture and pressure, the socks can pose an injury hazard including burns.

受影响产品

官方描述 Description

This recall involves heated socks sold in three sizes (medium, large, extra large), all in the color black. "32° HEAT" appears on the battery pack casing, battery pack packaging, user manual and the exterior retail packaging for the products.

事故与伤害 Incidents / Injuries

• 14 heat-related incidents have been reported, with 13 involving first- or second-degree burns.

官方补救措施 Remedy

• Consumers should immediately stop using the heated socks and return them to Costco for a full refund.

Options：Refund

消费者联系信息

32 Degrees toll-free at 833-997-2452 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@32degrees.com, or online at https://www.32degrees.com/recall or https://www.32degrees.com and click "Sock Recall" at the bottom of the page under "Support" for more information.