CPSC official recall · 26453
Acer America Corporation Recalls Two-Wheeled Folding Electric Due to Risk of Injury from Fall Hazard
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危险说明 Hazard
- A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
受影响产品
Acer AES015 Two-Wheeled Folding Electric Scooters
Units：About 510 (In addition, about 311 were sold in Canada and about 150 were sold in Mexico)
官方描述 Description
This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.
事故与伤害 Incidents / Injuries
- None reported in the United States (and one report of the tube folding down resulting in a fall and minor abrasions internationally).
官方补救措施 Remedy
- Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.
Options：Repair
消费者联系信息
Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at acer.esseries@acer.com or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.