Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard

危险说明 Hazard

• The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.

受影响产品

官方描述 Description

This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles.

事故与伤害 Incidents / Injuries

• The firm has received three reports of the handle detaching. No injuries have been reported.

官方补救措施 Remedy

• Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.

Options：Refund

消费者联系信息

Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.