ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard
危险说明 Hazard
- The kettle's handle can loosen and separate from the kettle, causing hot contents to spill, posing a risk of serious injury due to a burn hazard.
受影响产品
官方描述 Description
This recall involves ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). The electric stainless-steel kettles come in various colors including black, silver, rose, gold, and pure-white. ZWILLING is silk printed on the kettle itself. Affected model numbers are: 53101-200, 53101-201 (1.5L ENFINIGY Electric Kettle); 53101-500, 53101-501, 53101-502, 53101-503, 53101-504 (1.5L ENFINIGY Electric Kettle Pro). The model numbers and "ZWILLING" can be found on the bottom of the kettle and the bottom of the power base.
事故与伤害 Incidents / Injuries
- The firm has received five reports of incidents in connection with the kettle's handle separating, including one reported second-degree burn. In total, the firm has received 163 reports of the kettle's handle separating or loosening.
官方补救措施 Remedy
- Consumers should stop using the recalled kettles immediately and contact ZWILLING J. A. Henckels Aktiengesellschaft for a full refund. Consumers in the U.S. should visit www.zwilling.com/kettle-recall for instructions on how to make the kettle unusable, which includes unplugging the kettle, cutting the cord, and uploading a photo of the product. Afterwards, consumers should safely dispose of the product.
Options:Refund
消费者联系信息
Zwilling J. A. Henckels Aktiengesellschaft toll free at 866-963-4583 or via email at enfinigy-kettle-recall@zwilling.com or online at zwilling.com/kettle-recall or zwilling.com and click on "Recall" at the top of the page for more information.
相关企业
制造商:ZWILLING J.A. Henckels Aktiengesellschaft, Solingen, Germany
制造国家/地区:China
经销商:ZWILLING J.A. Henckels, LLC, Pleasantville, New York
零售商:HomeGoods stores nationwide and online at zwilling.com from December 2019 to February 2026 for between $120 and $200.