Branch Recalls Ergonomic Chairs Due to Fall Hazard

危险说明 Hazard

• The backrests of the chairs can detach, posing a fall hazard to consumers.

受影响产品

官方描述 Description

This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:

事故与伤害 Incidents / Injuries

• Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.

官方补救措施 Remedy

• Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.

Options：Repair

消费者联系信息

Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.