Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard

危险说明 Hazard

• The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.

受影响产品

官方描述 Description

This recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter.

事故与伤害 Incidents / Injuries

• The firm has received one report of the car seat adapters detaching from the strollers. No injuries have been reported.

官方补救措施 Remedy

• Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.

Options：Refund

消费者联系信息

Joolz Customer Service Team toll-free at 888-943-4889 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://joolzcarseatadapter.expertinquiry.com or www.joolz.com and click "Product Recalls" at the bottom of the page for more information.