Char-Broil Recalls Bistro Pro Electric Grills Due to Risk of Electric Shock
危险说明 Hazard
- The grounding wire for the grill’s heating element can disconnect and lose fault protection, posing an electric shock hazard.
受影响产品
官方描述 Description
This recall involves the Charbroil Bistro Pro Electric Grills with model descriptions Bistro Pro Electric Grill & Griddle + Charcoal, Bistro Electric Grill + Charcoal and Bistro Pro Tabletop Electric Grill. The grills were sold in full-size and tabletop configurations in Black (black and gray), Red, Blackout (all black) and Emerald (green). The units have a "CB" logo plate on the front of the lid and "CHARBROIL" printed on the front control panel. The product label listing the model and serial number, including a four-digit manufacturing date code in year and month (YYMM) format, is located on the bottom shelf of full-size grills and on the side bar of tabletop models. Only Bistro Pro Electric Grills with date codes of 2510 (Oct-2025), 2511 (Nov-2025) and 2512 (Dec-2025) are included in this recall.
事故与伤害 Incidents / Injuries
- None reported
官方补救措施 Remedy
- Consumers should stop using the recalled electric grills immediately and contact Char-Broil for a free repair kit. Consumers will be asked to register at www.charbroil.com/BistroProFix to receive repair instructions, a screwdriver, a wrench, screws and a label to affix to the grill after repair. Char-Broil is offering a digital $25 gift card, valid at participating retailers, to consumers who provide photo documentation of the completed repair.
Options:Repair
消费者联系信息
Char-Broil toll-free at 866-671-7988 from 6 a.m. to 6 p.m. MT Monday through Saturday, email at recall@charbroil.com online at www.charbroil.com/recalls or www.charbroil.com and click on "Product Recalls" under "Parts & Support" for more information.